My railing was a little tricky with a very sharp curve that required precise measurement. The first attempt to install the railing Anthony and I both agreed the curve in the railing wasn't right. He said no worries I will take it back to the fabrication shop and get this fixed. On the second install Anthony noticed the frab guys didn't sand it down completely and he wasn't happy with the powder coat job. He told me I will get this fixed and bring it back the next day which happened to be on Saturday. Cast Iron is lucky to have an employee like Anthony who takes pride in his work and treats the job like it was being installed at his house. I will be sure to sing the praises of this company to anyone needing this type of work. Great product also.